Terms and Conditions

These terms and conditions govern the use of our website and our software development services.

Last updated: 05.11.2025

1. Acceptance of Terms

By accessing and using our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use our website or services. We reserve the right to modify these terms at any time, without prior notice. Continued use of the site after modifications constitutes acceptance of the new terms.

2. Description of Services

We offer the following services: • Custom software development • Web and mobile application development • Technical consulting and software architecture • API and third-party system integration • Business process automation • Business Intelligence and Analytics • Technical support and maintenance

3. Client Obligations

The client agrees to: • Provide complete and accurate information about project requirements • Respond to our requests within the established timeframe • Pay invoices according to agreed terms • Respect intellectual property and confidentiality • Not use services for illegal or unauthorized purposes • Provide necessary access to relevant systems and data

4. Our Obligations

We agree to: • Execute services according to agreed specifications • Meet established delivery deadlines • Maintain client information confidentiality • Provide technical support according to contract • Respect industry quality standards • Protect sensitive data and information

5. Intellectual Property

5.1 Developed source code: Source code developed specifically for our client will belong to the client, subject to full payment of invoices. We retain the right to use general knowledge and experience gained in other projects. 5.2 Existing software: Any software, libraries or tools used in development remain the property of their original owners and are subject to their respective licenses. 5.3 Brand and content: All trademarks, logos and content on our website remain our property and are protected by copyright laws.

6. Payments and Billing

6.1 Payment terms: • Payments are made according to terms established in contract • Invoices are considered due within 30 days from date of issue • Payment delays may lead to service suspension • Late payment interest applies according to current legislation 6.2 Accepted payment methods: • Bank transfer • Credit/debit card • Online payments through secure processors • Electronic invoicing

7. Confidentiality

Both parties agree to maintain the confidentiality of sensitive information and not to disclose it to third parties without the written consent of the other party. This confidentiality obligation remains in effect even after the termination of the contractual relationship.

8. Limitation of Liability

We limit our liability to the value of the contract concluded for the services provided. We will not be responsible for: • Indirect, consequential or punitive damages • Loss of profits or business opportunities • Damages caused by incorrect use of software • Changes in requirements or specifications after development begins

9. Contract Termination

9.1 Termination by mutual agreement: The contract may be terminated by mutual agreement, with written notice at least 30 days before the termination date. 9.2 Termination for non-performance: Either party may terminate the contract in case of non-performance of obligations by the other party, after notification and remediation period. 9.3 Effects of termination: Upon termination, the parties will establish the division of responsibilities, payments and delivery of source code developed up to the termination date.

10. Applicable Law

These Terms and Conditions are governed by and interpreted in accordance with Romanian legislation. Any disputes will be resolved through mediation or arbitration, and ultimately through the competent courts of Romania. If any of the provisions of these terms is deemed invalid or unenforceable, the remaining terms will remain in effect.

11. Contact

For questions about these Terms and Conditions or for any other aspects related to our services, please contact us.

Company Information

Complete information about the service provider

Company Name

BitCrafters S.R.L.

CUI

RO49900684

Trade Register

J2024007383407

Address

Fratii Golescu St., No. 4, Sector 1, Bucharest, Romania

Questions about these terms?

Contact us for any questions about our Terms and Conditions.